Privacy Policy
1. Introduction and Data Controller
Welcome to Chroma Glacier. Chroma Glacier Entertainment Ltd is the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your privacy while you enjoy our free social casino games. This policy explains how we handle data when you play Prismatic Peaks, Glacial Cascade, and Frost Sweeper.
2. Data We Collect
As a platform that requires no registration or login, we collect minimal personal data. We automatically collect technical information such as your IP address, browser type, and device information to ensure the proper functioning of our games. We also store your balance of Aura Shards locally on your device to maintain your progress.
3. Lawful Basis for Processing
Under the UK GDPR, our lawful basis for processing your technical data is our legitimate interest in operating and securing the Chroma Glacier website. We also rely on your consent for the use of non-essential cookies, which helps us understand how visitors interact with our games and the broader brand.
4. How We Use Your Information
The technical data we collect is used strictly to deliver the simulated gaming experience, prevent fraud, and optimize server performance. Your progress and balance of Aura Shards are processed to allow continuous gameplay. We do not use your data for automated decision-making or profiling.
5. Data Retention
We retain technical server logs for a maximum of 30 days for security purposes. Game progress data, including your Aura Shards balance, is stored locally on your device and remains there until you clear your browser cache or local storage data.
6. Sharing Your Data
Chroma Glacier Entertainment Ltd does not sell, trade, or otherwise transfer your personal data to third parties. We may share anonymised, aggregated data with analytical service providers to improve our social casino offerings, ensuring this data cannot identify you personally.
7. Your Data Subject Rights
Under the UK GDPR, you have the right to request access to, rectification of, or erasure of your personal data. You also have the right to data portability and the right to object to our processing. Since we do not maintain user accounts, fulfilling these requests may require you to provide specific device identifiers.
8. Cookies and Tracking
We use cookies to enhance your experience across the Chroma Glacier platform. For detailed information on how we use cookies, the types of cookies we deploy, and how you can manage your preferences, please refer to our dedicated Cookie Policy.
9. Data Security
We implement robust technical and organisational measures designed to secure your data from accidental loss, unauthorized access, and alteration. All communication between your browser and our servers is encrypted using industry-standard SSL technology.
10. Complaints to the ICO
If you have concerns about how Chroma Glacier Entertainment Ltd handles your data, please contact us first at support@chromaglacier.com. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.